Frequently Asked Questions
Everything you need to know about your UREVO journey.
How long does shipping take for my UREVO treadmill?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-7 business days depending on your location.
What is your return policy for fitness equipment?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days of delivery for a refund.
Do UREVO products come with a warranty?
Yes, all UREVO products come with a 12-month warranty covering manufacturing defects. We also provide lifetime technical support for all our customers.
Are your under-desk treadmills easy to store?
Absolutely. UREVO treadmills are designed with a space-saving focus, featuring slim profiles and built-in wheels to make storage under beds or sofas effortless.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.