Returns & Exchanges

At UREVO.US, we are committed to your fitness journey and offer a 30-day return policy to ensure you are completely satisfied with your treadmill or walking pad. If your equipment doesn't meet your expectations, we provide a streamlined process to handle your return or exchange efficiently.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.

• 2.
  Receive Return Authorization

  Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 3.
  Pack and Ship

  Securely pack the equipment in its original packaging, including all accessories and manuals, then ship it back to our designated service center.

• 4.
  Inspection and Refund

  After our technicians inspect the returned item to confirm its condition, we will process your refund or exchange within 7-10 business days.